Making a change to a transaction item

AR Management - This article will describe the process for making a change to a transaction item and its related matches

Required packages and permissions

Available with:  Lumary 22.82 and later

Permission: Lumary AR - AR Management & Lumary AR - EFT Matching

Lumary AR Management features do not necessarily come as standard. If these features are not available to your users, please contact your Account Manager.

This feature currently does not handle transactions from credit card payment gateways or refund transactions. These transactions should be ignored in the matching process and handled manually.

1. Navigate to the Bank Statement
2. Click the All Transactions tab, this is where you are presented with all the transactions.
3. Click the Transaction ID number of the transaction you need to modify.
4. You’ll now be navigated to the transaction Record Page, where you can perform the following actions:

Action Name	When action will show	Outcome
Ignore Transaction	The related Bank Statement: Processing Status equals Complete, and Transaction Item: Ignore Transaction equals false	Any Transaction Matching Items will be deleted, the Ignore Transaction field should update to true and the Ignore Reason field should update based on which is selected by the user
Don’t Ignore Transaction	The related Bank Statement: Processing Status equals Complete, and Transaction Item: Ignore transaction equals true	Ignore Transaction field should update to false, and the Ignore Reason field should update to null
Change Debtor	The Transaction Item: Processing Status equals Complete, and Transaction Item: Billing Account OR Billing Contact not equal to blank	Users should be prompted to change the debtor, which should update the record accordingly, Matching Status should update to Unmatched, IF the transaction was Approved, this action should wipe the approval fields to null/false. Any prior Matching items should be deleted.
Enable Matching Again	The Transaction Item: Matching Status equals Auto-Matched or Matched, and The related Bank Statement: Processing Status equals Complete, and	Matching Status should update to Unmatched, IF the transaction was Approved, this action should wipe the approval fields to null/false.