AR Management - This article explains how to handle overpayments for Invoices.
Required packages and permissions
Available with: Lumary 22.82 and later
Permission: Lumary AR - AR Management
Lumary AR Management features do not necessarily come as standard. If these features are not available to your users, please contact your Account Manager.
When a customer overpays an invoice in Lumary, the overpayment can be easily managed through the Payment Assignment feature. By adjusting the assigned amount on the relevant invoice, users can reduce the portion of the payment that is applied, leaving the excess unallocated.
This unallocated amount remains available within the system and can then be assigned to future invoices for the same debtor or processed as a refund, depending on the service provider’s policy. This flexible handling of overpayments ensures accurate financial records and supports clear, consistent client communication.
- Navigate to the invoice with an overpayment assigned to it.
- Scroll down to Payment Assignments
- Click Edit button next to the payment assignment.
- Reduce the Assigned Amount to be aligned to the Invoice total.
- Click Save button.
The remaining payment amount will now appear under the Unassigned Payments section. Which you can now complete either of the following