AR Management - This article explains how to create Credit Notes against Invoices.
Required packages and permissions
Available with: Lumary 22.82 and later
Permission: Lumary AR - AR Management
Lumary AR Management features do not necessarily come as standard. If these features are not available to your users, please contact your Account Manager.
Credit Notes are created to reduce the remaining balance of invoices. Credit Notes use Credit Allocations to assign credited amounts to one or multiple invoices.
To create a Credit Note:
- Navigate to the invoice you wish to credit.
- Ensure the invoice has a Status of Posted.
- Click the Credit Invoice button.
- You can modify the figures of the credit or remove credit items as you wish - you must do this for a partial credit before you can update teh status to posted.
- Back on the Credit Note, click Edit
- Update the Status to Posted.
- Navigate back to the invoice, the remaining balance should be reduced by the total of the Credit Note.
Invoices can be regenerated to show the credit amounts and will show PAID IN FULL once payments have been attributed. See Generate and send an invoice PDF.